Case Studies

Proof, not promises. Real engagements with real numbers — what the client faced, what we built, and what actually moved.

11 days

An 11-Day Sprint Shipped a Customer Portal

How a compressed sprint delivered a production customer portal, cutting churn from 3.1% to 1.7% monthly and reclaiming hours of account-manager time each week.

B2B SaaSChurn & self-serve
−70%

AI Help Desk Cut Support Response Time 70%

An AI help desk grounded in live order data absorbed 52% of Tier-1 tickets, slashed first-response time from 18 hours to a steady under-2-hour median, and lifted CSAT.

E-commerceAI support & deflection
+22% revenue

SaaS Pricing Overhaul Increased Revenue 22%

A data-driven repackaging — not a blunt price hike — raised ARPA 21%, pushed annual billing above 30%, and grew revenue 22% with no new customers.

B2B SaaSPricing & packaging

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